1. Introduction
Radiant is provided by Loshi Technologies, LLC (“Radiant,” “we,” “us,” or “our”). This policy explains how we collect, use, share, retain, and delete information when you use the Radiant mobile app or website.
2. Information We Collect
- Account and profile information, including your email address, name, authentication provider, onboarding answers, goals, and preferences.
- Practice information, including challenges, responses, scores, progress, streaks, feedback, and the content you send to Celesta.
- Audio and speech information when you choose to use speaking features. The app accesses your microphone only after permission. Audio is sent to Deepgram for transcription and speech analysis; resulting transcripts and speech metrics may be saved with your practice data.
- Optional media you record or save in the app. Saved recordings remain on your device until you remove them, delete your account in the app, or uninstall the app.
- Device, app, and diagnostic information, such as device and operating system type, app/build version, push token, feature usage, and limited error and performance logs.
- Subscription and transaction status. We do not receive or store your full payment-card number; Google Play processes Android payments.
3. How We Use Information
We use information to operate and improve Radiant, including to:
- authenticate you and maintain your account;
- deliver, personalize, and measure practice and coaching;
- transcribe and analyze speech you submit for speaking features;
- generate AI-assisted feedback, practice content, and Celesta coaching;
- process subscriptions, prevent fraud, and provide support;
- send requested reminders or push notifications; and
- secure, troubleshoot, and improve the app.
AI-generated content can be inaccurate or unsuitable. You can report a Celesta response from its message actions for our review.
4. Service Providers and Sharing
We use service providers that process information for the purposes above:
- Supabase provides authentication, database, and storage services.
- Deepgram processes audio submitted for transcription and speech analysis.
- OpenRouter and its model providers process prompts, transcripts, and practice context needed to generate AI-assisted feedback and Celesta responses.
- RevenueCat manages subscription status, and Google Play processes Android purchases.
- Expo processes push-notification delivery tokens and sends notifications on our behalf.
- Appstack measures Android install and campaign attribution using the device advertising identifier when available. We do not send Appstack your email address, phone number, name, date of birth, or account ID.
We may also disclose information when required by law, to protect people or our services, or in connection with a business transfer. We do not sell personal information or use your practice content for third-party advertising.
5. Retention and Deletion
We retain account and practice information while your account is active and only as long as needed to provide Radiant, resolve disputes, keep our services secure, and meet legal obligations. Operational logs and purchase records may be retained for a limited period after account deletion where necessary for those purposes.
You can request deletion in the app at Settings → Account → Delete account. A deletion is confirmed only after we successfully remove the account login; if that step fails, the app tells you and lets you try again. See our account deletion page for instructions. Deleting your account does not cancel an active Google Play subscription; cancel that separately through Google Play.
6. Your Choices and Rights
You may manage notification and device permissions in your device settings, request access to or deletion of your information, and ask questions about our processing by contacting us below.
7. Security and Contact
We use reasonable technical and organizational safeguards, but no method of transmission or storage is completely secure. For privacy questions or requests, email devk@loshitech.com.